Got Comcast or Spectrum internet? Now’s a great time to threaten that you’ll cancel
As cable internet giants like Comcast and Spectrum scramble to keep pace with faster, cheaper alternatives, now is an ideal moment for customers to play their hand. With both companies hemorrhaging hundreds of thousands of subscribers recently—and seeing their stock prices dip—their retention teams are dropping deals to entice loyal users to stay (pcworld.com). From simplified plan pricing and eliminated data caps to bonus speed boosts and bundled perks, the cable providers are rolling out the red carpet. But the key to unlocking these offers? A polite but pointed call to retention—letting them know you’re willing to walk if the price isn’t right.
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https://www.pcworld.com/article/2835433/got-comcast-or-spectrum-internet-nows-a-great-time-to-threaten-youll-cancel.html
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